Negotiation techniques
Do you have to manage negotiations during your work? You often feel uncomfortable at these situations? Do you think you are not able to convince your potential client? Would you like to change something or just upgrade your knowledge?
This training is for you!
The purpose of the training
For everyday negotiations unevitable to know some useful tools and practice them. These topics in the focus of this training: role plays, assertive communication excercises help you with the real fieldwork, how to use the learnt techniques.
Beyond the the conviction methods you can learn about handling the opponent’s arguments and filtering out the manipulative persuasion strategies.
You learn about:
- Negotiation basics
- Structured preparation
- Metacommunication
- Persuasion tools
- Assertivness
- Handling conflicts
- Making win-win situations
We recommend it to
all who have to negotiate during their work, such as Acquisition, Sales, Project Management departments.
Course Features
- Lectures 0
- Quizzes 0
- Students 0
- Assessments Yes